This guide explains everything you need to know about Trezor.io/Start. Learn how to use Trezor.io/Start to download Trezor Suite and Trezor Bridge, set up your Trezor device, secure your recovery seed, perform safe firmware updates, and troubleshoot common issues.
Trezor.io/Start is the official onboarding page provided by Trezor for new and existing device owners. From Trezor.io/Start you can download the recommended software (Trezor Suite), find instructions for installing Trezor Bridge if needed, and follow step-by-step setup guidance to initialize and protect your Trezor hardware wallet.
Using Trezor.io/Start ensures you only download official software and follow verified setup steps. This reduces the risk of phishing, fake installers, and incorrect setup that could compromise your recovery seed or device security.
From Trezor.io/Start you will typically download:
1. Open a browser and go to https://trezor.io/start. Confirm the domain is correct before downloading anything.
2. Choose the Trezor Suite download that matches your OS (Windows, macOS, Linux) or use the recommended web version where available.
3. If instructed, download and install Trezor Bridge for older browsers or specific integrations — follow the on-screen prompts from Trezor.io/Start.
1. Unbox your Trezor device and verify the tamper-evident packaging before using it — do this before following steps on Trezor.io/Start.
2. Connect your Trezor to your computer (USB or USB-C, or via supported mobile connection).
3. Open Trezor Suite (downloaded from Trezor.io/Start) and select “Create new wallet” or “Recover wallet” as appropriate.
4. Set a strong device PIN when prompted (this protects physical access).
5. Write down the recovery seed (24-word seed for most devices) exactly as shown—store it offline and in multiple secure locations. Trezor.io/Start explains how to store your seed safely.
- Only use official downloads from Trezor.io/Start.
- Never share your recovery seed with anyone and never enter it into a website or app.
- Use a strong, unique PIN on your Trezor device and store the recovery seed offline (preferably in a fireproof, secure place).
- Consider using an additional passphrase (advanced users only) — understand recovery implications before enabling it (Trezor documents via Trezor.io/Start explain details).
Some browser workflows still require Trezor Bridge to allow the browser to talk to your device. Trezor Suite (desktop) may not need Bridge. Follow the specific recommendations on Trezor.io/Start for your OS and browser combination to ensure secure connectivity.
- Device not detected: try a different USB cable/port, ensure Bridge (if required) is installed, and restart the computer.
- Trezor Suite shows firmware update required: follow the on-screen firmware update in Trezor Suite; only install firmware from the official flow linked from Trezor.io/Start.
- If you see unexpected prompts asking for your seed: disconnect immediately and verify you're on Trezor.io/Start and official Suite/Bridge downloads.
Confirm the URL is exactly https://trezor.io/start, check the SSL lock in your browser, and only download installers provided on that page.
No. Trezor.io/Start and official Trezor software will never ask you to enter your recovery seed online. If asked, treat it as a scam.
Follow the firmware update flow in Trezor Suite linked from Trezor.io/Start. Only install firmware presented by the official Suite/Start flow.
If your device is lost, use your recovery seed (on a new Trezor or compatible device) to restore funds. If you used a passphrase, you will also need that passphrase. Keep seeds and passphrases secure and separate.
Use the official Trezor Support page linked above or contact verified Trezor channels—avoid unofficial community links for critical recovery help.
Disclaimer: This page provides informational guidance about using Trezor.io/Start. It is not financial or legal advice. Always verify downloads and instructions directly at trezor.io/start and consult official Trezor support for account-specific issues. Never share your recovery seed with anyone.